FRONT-END CREATION & SITE MANAGEMENT

the NetCentral content engine
The NetCentral Content Engine keeps your site fresh automatically. It takes the templates we've designed and fills them in with product. In other words, it is constantly restocking the shelves. And since they are dynamically updated, without ever being touched by a human hand, you get frequent updates without a huge staff.

object oriented content and product models
This is a big, fancy way of saying the possibilities are unlimited.You can have as many product categories as you want. And you can merchandise them however you want. This gives you more ways to sell. And, logically, more ways to make the sale.

NetCentral recommendation engine
The web allows retailers to easily update and enhance their customer's experience each time they enter the web store. This is an important opportunity and we make sure you don't miss it.The NetCentral Recommendation Engine lets you develop smart ways to personalize your merchandise and content to keep your customers coming back and spending more.

shopping cart
No squeaky wheels on this model. We've tested it on high-velocity retailers. They will tell you, the NetCentral Commerce Engine allows your customers to glide through your store, quickly finding what they want. And we have the experience to develop no-brainer check-out systems with credit card wallets, customer address books, fast-track and international ordering, and we can even accommodate loyalty card programs. We know it sounds like a lot, but we keep it simple so you don't lose the sale in transaction confusion.

NetCentral commerce engine
Billions are being spent on the internet. And billions aren't. That's because a lot of retailers are fumbling the sale at the goal line. We make sure your click-to-sale ratio is high by making the purchase easy and trustworthy. From credit cards to credit accounts, from personal checks to gift certificates and coupons, we offer a wide range of secure payment possibilities.

secure content creation and management tools
Control freaks are welcome. Control all the merchandise on your site and update it yourself. From best sellers to not-so-best sellers, we put the tools needed to create more sales directly into the hands of the people who know your business best: You.

BACK-END PROCESSING & FULFILLMENT

outsourcing to multiple vendors
We let you work and play well with others. No matter where you source your merchandise, we make sure your computers can talk to theirs. EDI, XML, Web, Text, FAX, you name it, our system is compatible with it.

order processing
Unlike a store on Main Street, the sale is just the beginning. We handle order assembly and staging even when it involves multiple sources or vendors. We manage all aspects of invoicing and shipping. We handle returns. We handle exception reporting, return processing, volume and velocity reporting, even custom reporting. And for a fee, we even do windows.

order status and tracking
Your customer service team has to be in the know to be successful. We make sure the person at the point of contact has all the information they need to answer the questions your customers have. Starting with where, what and when your stuff is being delivered and integrated all the way back to the item level in the warehouse.

customer service interface
The web offers you new ways to satisfy customers. And new ways to frustrate them as well. By streamlining the customer service interface, we make sure you're doing more of the former. When a customer has a question or a concern, we make it easy for them to get answers. And for you to get sales.

secure order tracking
The best way to help the customer is to let them help themselves. Web sales and customer confidence go hand in hand, so we have put together several tools to ease their minds, like secure order tracking so they know where their item is in the process.